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If you are in crisis, please contact the Coventry & Warwickshire Crisis Team on 0808 196 6798, the Samaritans on 116 123, or call 111 and select option 2.

Services

Individual and couples counselling in South Warwickshire — in person and online.

I want counselling — what next?

Here's exactly what to expect from the moment you get in touch.

  1. 1

    Contact Us

    Get in touch by phone or email. We aim to respond within 48 hours.

  2. 2

    Initial Assessment

    A 30–45 minute telephone call to understand your needs. A £10 admin charge applies.

  3. 3

    Waiting List

    We match you with the most suitable counsellor.

  4. 4

    Counselling Begins

    Up to 16 sessions with your counsellor, online or in person.

Request an Assessment

Initial Assessment

Before we allocate you to a counsellor, we need to see you for an initial assessment. These take around 30–45 minutes and are usually delivered by telephone. We'll take some details and provide you with information about our service, including the donation system.

£10 admin charge applies.

Waiting List

As a popular charity service, there is usually a wait following your assessment. Our counsellors are either fully qualified (minimum Diploma or Foundation Degree level) or trainees with a minimum of two years training. All are supervised by qualified supervisors.

You can discuss your preferences at assessment. Choosing a qualified-only counsellor may mean a longer wait.

We do not prioritise or bump the waiting list. All waiting times are approximate.

Counselling Sessions

Once allocated, your counsellor will contact you to book. We start with 8 sessions, which can be extended to 16 if both you and your counsellor feel there is benefit in continuing.

Due to high demand, New Hope cannot generally provide more than 16 sessions of therapy.

Counselling costs

Every session we provide costs us approximately £40 to deliver. To maintain long-term sustainability, we have a minimum charge of £20 per session.

£40
Session cost to us
What it costs us to deliver each session
£20
Minimum charge
Per individual counselling session
£50
Couples sessions
Per couples counselling session

If you can donate on top of the minimum, please do — and if you're a UK taxpayer we can claim an additional 25% through Gift Aid at no extra cost to you. Concessionary rates may be available subject to funding.

Evening sessions are in high demand and are primarily for those in full-time employment who cannot attend during the day.

Open to everyone

New Hope operates according to a Christian Code of Ethics, but you do not have to be a Christian to access counselling with us. We are here for all from any faith group or none. The counselling does not have a religious content unless faith issues are something you particularly want to bring.

Couples counselling
Couples Counselling

A compassionate space to move forward together

At New Hope we offer you a compassionate space to:

  • Talk openly and honestly
  • Gain valuable insights into your relationship
  • Understand each other better
  • Move forward together

Couples sessions are £50 per hour. An initial assessment is required (£20 admin charge).

Book Couples Assessment

£20 admin charge

Pay for Session

£50 per session — only if booked in